Q:Can we get some samples?Any charges?
Yes, you can get available samples in our stock. Free for real samples, but freight cost.
Q: How can we get a quote?
Please offer the specification of the product, such as material, size, shape, color, quantity, surface finishing, etc.
Q: What format design file you want for printing?
AI; PDF; CDR; PSD; EPS.
Q: Can you help with the design?
We have professional designers to help with simple information such as logo and some images.
Q: What's the trade term and payement term?
30% or 50% of the total value to be paid before producing. Accept T/T, Western Union, L/C, Paypal & Cash. Can be negotiated.
Q: May i have new sample made with my design for confirmation?
Yes. We can do the high quality sample same as your design for confirmation.
Q: What about the lead time?
It depends on the products. Normally 5 to 7 workdays after confirmation of design file and remittance.
Q: How can i know if my goods have been shipped?
Detailed photos of every process will be sent to you during the production. We will supply the tracking NO. once shipped.
Q: What shipping method can i choose? How about the shipping time of each option?
DHL, UPS, TNT, FEDEX, BY sea, etc. 3 to 5 workdays of express delivery. 10 to 30 workdays by sea.
Q: How do you compute the shipping charges?
We will supply the shipping charges according to the estimated G.W. when quote.
Q: Do you have MOQ?
Yes. The minimum order quantity depends on the specifications of the label sticker you want.